- Provide you with a Retail IT Specialist. Who will meet at your retail business, at a time that best suits you, to discuss solutions to your challenges.
- Produce a clear report. After your meeting, that provides you with impartial recommendations that are easy to understand and respects your priorities and budget.
- Define actionable steps. That you can decide to implement, either entirely or in stages, to fully embrace the potential of your business with the right Retail Technology.
What is Retail Technology?
Retail Technology is a term associated with IT solutions. These solutions specifically cater to the needs of retailers with their unique, and in many cases complex, requirements. They enable them to manage and optimise their daily operations whilst simultaneously engaging with their customers effectively. We provide all our clients with impartial advice, this puts you in the driving seat on all your retail technology matters and can feel confident in your strategic decisions.
- Ensure you use modern Retail IT. This is important for reliability and data security reasons. Make sure all your POS IT, from Monitors to Tills are all within warranty and have an upgrade strategy.
- Buy uninterruptable power supplies (UPS). These can, literally, save your business from disaster. They protect your Retail IT from power spikes and outages that can damage circuitry and wipe storage drives. Don’t let this happen to your business.
- Keep fans and grills dust free. A quick easy task once per week. Fans moving freely circulate the air correctly and this keeps your IT running nice and cool. Heat is the #1 cause of IT systems to fail.
Level Up Your Retail Technology.
Fortune favours the brave. Invest in your Retail IT today so you can reap the rewards tomorrow – we have your back.
Point of Sale (POS)
An efficient Point of Sale (POS) system that incorporates sales and inventory management puts you in control of your day to day operations. Retailers that spend the time and resources to implement a system, before they need them, reap the benefits.
Customer Relationship Management (CRM)
CRM is vital for organising all your customers information. This includes sales leads, so you can easily stay in touch with them. Track their interests and buying habits then sell more effectively to them next time.
Payment Systems & Cryptocurrency
There are dozens of ways a customer can pay for goods. From Debit cards, to Credit cards, POli and 'Buy now, Pay later' (BNPL) platforms such as Afterpay. Cryptocurrency is also on the rise so don't miss out.
Disaster Recovery
When the worst happens you need to ensure backups are available. They also need to be recent so you don't lose data. We ensure your backups are working automatically so if and when the time comes, you are protected with minimal fallout.
Omnichannel & Multichannel
Multichannel blends the customer experience and offers them the choice to engage on the channel they prefer. Whereas Omnichannel is immersive and puts the customer at the centre. Consider applying them, they dramatically increase revenue.
Upgrades & Maintenance
Your retail technology wasn't cheap to buy and it won't be cheap to replace if it fails either. Routine maintenance is the best way to keep it running reliably. We offer this service and create upgrade strategies to always keep you ahead of the curve.
Why Connecting Your POS To An Online Shop is Vital.
A positive customer experience means you increase your revenue. By keeping your POS systems and eCommerce systems separate, you are putting up barriers for your customer which negatively affects their experience. Here are some BIG reasons why you should connect the two.
Data-driven
Strategic Decisions
Be confident in your strategic decisions by analysing the data of your customers behaviour on CRM. This identifies ways to better engage with them.
SEO + POS
Synergistic Benefits
By combining a POS with SEO on your eCommerce platform, you optimise your web marketing by putting your products in front of the right audience. This increases revenue.
Trust
Customer Retention
Who doesn't like feeling valued and appreciated? CRM identifies your most loyal customers so you can reward them. As a result, they remember you and return for more.
Trends
Keeping Fresh
With an effective CRM, trends and forecasting are much easier to create and more accurate too. Use this to your advantage and stay ahead of trends.
Efficiency
Outpace Competition
By connecting your POS and eCommerce systems, your efficiency will skyrocket and efficient businesses are often the most successful.
Avoid
Negative Reviews
Statistics reveal around 88% of online users are unlikely to return to a website after a bad experience. Identify these problems before they become a major headache.
Ready to level up your Retail IT? Let's Talk.
Reach out for your FREE consultation and we’ll talk through Retail Technology. With over 20 years experience, we’ll find the right fit for your needs.